Frequently Asked Questions
Everything you need to know about our organic, high-performance skincare.
Are Grown Alchemist products organic and natural?
Yes, we use certified organic ingredients and advanced natural extracts. Our formulas are designed to work in harmony with the skin's biology without the use of harmful synthetic chemicals.
Do you test your products on animals?
No, Grown Alchemist is a strictly cruelty-free brand. We do not test our products or ingredients on animals, and we are committed to ethical manufacturing processes.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout if you require your botanical skincare essentials sooner.
What is your return policy?
We offer a 30-day return policy for products purchased directly from our website. Items must be in their original packaging and substantially unused to qualify for a refund.
Are your product containers recyclable?
Sustainability is a core value for us. Most of our packaging, including our signature amber glass and aluminum tubes, is fully recyclable. Please check the specific recycling symbols on your product packaging.
Can I use your products during pregnancy?
While our products are made from natural ingredients, we always recommend consulting with your healthcare professional before starting any new skincare routine during pregnancy or breastfeeding.